Lead times vary by product complexity and current production schedules. Standard customisations typically require 8-12 weeks, whilst bespoke pieces may require 12-16 weeks. Your account manager will provide specific timelines for each order.

We require proof of professional status in interior design or architecture. Full details are provided during the application process.

Yes, we encourage client visits and can arrange dedicated appointment times including after-hours viewings. EIP members receive complimentary champagne service for client meetings.

Our dining chairs offer over 2,000 configuration options across seven design elements. Beds can be customised for size, headboard style, and fabric selection. Tables are available made-to-measure in multiple finishes.

Yes. Full details of member benefits are available once your application is approved and you have logged in.

Our Quick Ship Programme offers selected items within 7 days. Contact us directly for urgent requirements and expedited processing.